Common problems with the Sony tablet include screen rotation problems, the tablet turning off unexpectedly, the battery not charging and more. After pinning down your specific problem, work through various troubleshooting methods to see if you can fix the issue on your own without having to go through Sony Support, saving yourself some time and maybe even money.Audio Pauses When Screen is Rotated This is normal and doesn’t signify any kind of problem with your device.
The audio associated with a video or audio file will be paused until the screen completes your rotation.Screen Doesn’t Rotate as Expected You or someone else may have turned off the automatic screen rotation feature. Do the following to make sure automatic screen rotation is enabled: 1. Tap the “Apps” icon, which features six small blocks on it. 2. Tap the “Settings” icon. 3. Tap the “Screen” icon, which features an image of the sun with a light half and a dark half.
4. Tap “Auto-rotate screen” until a check mark appears in the box to the left of the option. Alternatively, remove the check mark if you don’t want the screen to automatically rotate.Screens Turns Off Unexpectedly Automatically The Sony tablet is most likely set up to turn the screen off after a specified period of time to conserve battery life when the screen doesn’t appear in use, as leaving the screen on can drain battery life faster. You can change the amount of time before the screen is turned off automatically by doing the following: 1.
Tap “Apps.” 2. Tap “Settings.” 3. Tap “Screen.” 4. Tap “Timeout.” Select the specified period of time you want the screen to go without being interacted with before the screen is automatically turned off.Sony Tablet Battery Not Charging Ensure that the Sony tablet power cable is firmly connected to both an AC adapter and the Sony tablet. Try resetting the circuit breaker associated with the AC adapter to see if that resolves your problem.
If that doesn’t work, try connecting the Sony tablet to a different AC power outlet that you know works for charging. If that doesn’t work, check your power cable for signs of physical damage. If the tablet’s power cable is physically damaged, it may need to be replaced. Even if you don’t find evidence of physical damage, consider replacing the power cable anyway, as it may be defective. The tablet may not charge because it’s too hot.
This can result from heavy Internet usage, video viewing, using the tablet’s camera and a host of other things. Wait for your device to cool down before attempting to charge it. The Sony tablet’s battery doesn’t charge when the device is connected to a computer. This isn’t a problem, but rather how the device functions.Problems Related to Sony Tablet Overheating If your Sony tablet unexpectedly shuts down and feels incredibly hot, let the device cool down for at least an hour before attempting to continue using it.
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